Data retention policy
Egencia is a controller of travellers’ personal information and, as a data controller, Egencia is directly responsible for ensuring compliance with data protection laws. The Egencia data retention policy sets out different retention periods and backups depending on the category of data, including any legal obligation or other exemption which requires such data to be retained until certain legal obligations, such as tax and accounting purposes, have been extinguished.
Data archiving and removal policy
All computer media must be checked to ensure that proprietary data and licensed software must be removed or securely overwritten prior to disposal, if it cannot be securely wiped it has to be destroyed physically. First by using a hole punch tool, second by an approved vendor that comes onsite to destroy the hard drives by shredding them under Authorized supervision.
Data storage policy
Incremental backups daily and full backups
Data center location(s)
United States
Data hosting details
Our Data centers are located in Chandler, USA . We use Amazon Web Services (AWS) in US West region & EU West region.
App/service has sub-processors
yes
Guidelines for sub-processors